1. The Company
CCBS Greece, hereafter called the Tour Operator, and/or its representatives act only as agents between you and local land/tour operators, hotel, cruise and transportation companies and any other related travel company associated with the booking made through the said Tour Operator. The responsibility of the Tour Operator and/or its representatives is limited. The Tour Operator and/or its representatives will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any company or person employed in the organization of the transportation. The Tour Operator and/or its representatives will not accept any responsibility for extra cost due to delay, changes or any other reason. The Tour Operator and/or its representatives are not responsible for any consular, political or military complications created, voluntarily or involuntarily, by the passengers or any other person. The Tour Operator cannot be held responsible for any fault or default or negligence by hotel owners or their employees. The Tour Operator reserves the right to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reason.
3. Reservations – Confirmations – Vouchers
All requests and reservations either for individuals or group can be send to firstname.lastname@example.org. As soon as we receive your request we will work on it and we will reply to you via email within 24hours (for requests and reservations received during the week). For requests or reservations made over the weekends and public holidays may however take slightly longer. If for any reason you do not receive notification please contact email@example.com.
You must ensure that all your details are correct at the time of booking (i.e. full name(s) of travellers as shown on their passports), correct email address, telephone numbers, postal address, etc.).
Confirmation of your reservation along with vouchers and instructions will be provided via email once all necessary local arrangements have been made on your behalf.
4. Deposit and Final Payment.
A deposit is required within (7) days from booking to secure reservation. If such deposit is not received on time, the reservation will be cancelled automatically. You will be informed when the balance of payment is needed through our confirmation email.
In case of cancellation or Non-show clients, we will try our best to minimize or eliminate, if possible, any cancellation fees. However, in case that the specific accommodation will insist on charging us cancellation fees, we will have no alternative but to charge you, in our turn, accordingly. Sightseeing/package tour cancellation policies vary; you will be informed of these policies before you receive final confirmation. These cancellation policies always apply unless you are otherwise informed. If you are not in agreement with any amendments to the above booking conditions reflected in your reservations confirmation email you will have the right to cancel your booking immediately without incurring any charges.
6. Payment methods
By credit card:
a. If you choose to pay by credit card (VISA & MASTERCARD), the information you provide us are received only by our agency who will proceed with the necessary charges in order to issue your ticket and end you relevant Invoice.
Note: you can also give us your credit card number over the phone if you prefer.
b. By bank transfer: You can also deposit the amount in our Bank Account
After you have done the Bank deposit you must inform us by e-mail or by calling or sending a fax copy of the Bank receipt to our agency showing the name of the passenger and a phone number in order to contact you and send your ticket.
7. Important Notice
We may be unable to give proper attention to incidents that are not brought to our knowledge during the client’s stay but are reported after the client’s departure.
8. Users Responsibility
Use of this site means that you are above 18 years old and that you possess the legal right and ability to use this site in accordance with the terms and conditions set herein. By using this site you agree to be bound by the terms and conditions set out herein. All information contained in this site is either our property or we have acquired right for use of such information. You are not allowed to use any information from this site for commercial purposes, unless you have our consent. In any case you should not access, monitor or copy any information contained in this site or link to this site, or cause an overload, or send any malicious software to the site or its users.
9. Copyright and Trademarks
All contents of this Web site are either registered trademarks of katrea.gr, katreaholidays.gr and/or its affiliates or trademarks licensed to katrea.gr, katreaholidays.gr and/or its affiliates. Other product and company names mentioned herein may be the trademarks of their respective owners.
10. Governing Law
This Agreement and its performance shall be governed by the laws of Greece without regard to its conflict of laws provisions.